What items are returnable?
- Within 14 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
- Swing tags still attached
What items are non-refundable?
- Sale items, we only offer an exchange or Credit note
- Swimwear without hygine sticker intact
Are there any charges for return?
- You are responsible for return shipping charges
- Original shipping charges is non-refundable
- You are liable for the package until it has been delivered to us so we recommend you sending the item tracked incase the parcel goes missing.
How do I return?
- Please fill out our returns form ensuring you tick refund or exchange and select one the return reason codes.
- Enclose the completed returns form with your parcel.
- Return to: Epiphany Clothing Ltd, 1A South Street, Bishops Stortford, Herts, CM23 3AB
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email confirmation to notify you that your refund has been processed
- Credit will automatically be applied to your original method of payment, within 10 business days.